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My eSim is locked and I have never used it because there was a problem with simyo app in android devices… Could someone from the simyo staff unlock? This is super weird.

I delted my eSIM from the phone and then tried reinstalling it again through the app. Now the app throws an error saying that something went wrong...


Hi @ko0,

Thanks for your message, Last week we had an issue wih our ESIM on Android 12 and higher. The issue is solved now. 

Could you please contact me at private message so I can take a look in your account and see how I may help you.

Kind Regards,
Jade


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