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I’m trying to call customer services to request a verification code to activate my new eSIM, it says the wait time is up to 5 minutes but I’ve been waiting almost an hour… is there any other way I can contact someone to request a verification code be sent to my email? 

Hi @Courtneytreanor,

Thank you for your message. We are extremely busy at the moment through multiple channels so it may take longer for you to get a response from us. Our apologies for this.

Can you send me a private message with your phone number and personal data? I will send you the verification code through e-mail then. 🙂

Kind regards,
Roeqajja


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