Skip to main content
antwoord

Waiting on the phone…

  • September 2, 2024
  • 1 reactie
  • 15 Bekeken

I’m trying to call customer services to request a verification code to activate my new eSIM, it says the wait time is up to 5 minutes but I’ve been waiting almost an hour… is there any other way I can contact someone to request a verification code be sent to my email? 

Beste antwoord door Roeqajja

Hi @Courtneytreanor,

Thank you for your message. We are extremely busy at the moment through multiple channels so it may take longer for you to get a response from us. Our apologies for this.

Can you send me a private message with your phone number and personal data? I will send you the verification code through e-mail then. 🙂

Kind regards,
Roeqajja

Dit topic is gesloten. Je kunt geen reactie achterlaten.

1 reactie

Roeqajja
Forum|alt.badge.img+7
  • Moderator
  • antwoord
  • September 2, 2024

Hi @Courtneytreanor,

Thank you for your message. We are extremely busy at the moment through multiple channels so it may take longer for you to get a response from us. Our apologies for this.

Can you send me a private message with your phone number and personal data? I will send you the verification code through e-mail then. 🙂

Kind regards,
Roeqajja