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Hello there. I got my esim a few days ago and have not been able to receive SMS texts on it. I have been unable to access accounts that require an SMS authentication as I do not receive them. I also tested with my partner messaging my new number and still do not receive any. How can I fix this issue? I have an iPhone.

Moderator: Title adjusted for better online visibility

Hello ​@CNL,

Thank you for your message. I'm sorry to read that you can not receive any text messages! 

I just had a look on your subscription and I see that the installation of the eSIM has been completed successfully. Did you also restart the phone when you downloaded the eSIM? Does everything else works well?

I would like to hear from you 😊.

Greetings,
Amy


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