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The simyo app seems to require me to provide an SMS verification code, but my old device no longer works.

What should I do?

The simyo app seems to require me to provide an SMS verification code, but my old device no longer works.

What should I do?

https://www.simyo.nl/klantenservice/toestelhulp/esim-installeren

So validate with iDeal.

The simyo app seems to require me to provide an SMS verification code, but my old device no longer works.

What should I do?

https://www.simyo.nl/klantenservice/toestelhulp/esim-installeren

So validate with iDeal.

Thank you for your reply.
However, on my device the option is grayed out and doesn't seem to be available.

Hi @Lilac,

Thanks for your message. Could you send me a private message with your 06-number and personal information? I will help you via PM's and send you the validationcode via email.

Thanks @Katana for your suggestion! 

Greetings,
Seren

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