Skip to main content
antwoord

My old device is broken, how do I reinstall the esim card on my new device?

  • March 30, 2024
  • 3 reacties
  • 43 Bekeken

The simyo app seems to require me to provide an SMS verification code, but my old device no longer works.

What should I do?

Beste antwoord door Seren

Hi @Lilac,

Thanks for your message. Could you send me a private message with your 06-number and personal information? I will help you via PM's and send you the validationcode via email.

Thanks @Katana for your suggestion! 

Greetings,
Seren

Dit topic is gesloten. Je kunt geen reactie achterlaten.

3 reacties

Forum|alt.badge.img+5
  • Involved
  • March 30, 2024

The simyo app seems to require me to provide an SMS verification code, but my old device no longer works.

What should I do?

https://www.simyo.nl/klantenservice/toestelhulp/esim-installeren

So validate with iDeal.


  • auteur
  • Beginner
  • March 30, 2024

The simyo app seems to require me to provide an SMS verification code, but my old device no longer works.

What should I do?

https://www.simyo.nl/klantenservice/toestelhulp/esim-installeren

So validate with iDeal.

Thank you for your reply.
However, on my device the option is grayed out and doesn't seem to be available.


Seren
Community manager
Forum|alt.badge.img+7
  • Community manager
  • antwoord
  • April 2, 2024

Hi @Lilac,

Thanks for your message. Could you send me a private message with your 06-number and personal information? I will help you via PM's and send you the validationcode via email.

Thanks @Katana for your suggestion! 

Greetings,
Seren