Hello,
I'm in a situation where I require to reinstall my eSim but I cannot receive the SMS code (since the SIM is not installed).
I really need to solve this as fast as possible, I've tried WhatsApp and Email support and have not been able to reach a solution for a week…
Thank you.
Probably Monday a moderator will ask you to send him/her a private message on this forum to receive the validation code by email, so please keep an eye on this topic on Monday.
Hi
Thank you for your message. I'm sorry to hear that you have not received a response to your mail and Whatsapp yet. It is currently busier than usual so it may take longer to get a response. Our sincere apologies for this!
You can send me a private message with your phone number and personal data (date of birth, full address and e-mail address) like 
. I will send you the code through e-mail then.
Kind regards,
Roeqajja
Hi
Thank you for your message. I'm sorry to hear that you have not received a response to your mail and Whatsapp yet. It is currently busier than usual so it may take longer to get a response. Our sincere apologies for this!
You can send me a private message with your phone number and personal data (date of birth, full address and e-mail address) like . I will send you the code through e-mail then.
Kind regards,
Roeqajja
Hey
I've sent you a PM with the requested information!
Thank you.
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