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I got a new iPhone 15, deleted the eSIM on the old phone but can not find a way to activate it on the new phone. Only old Forum threads where the answer was to write a direct message to a service employee here in the forum. Did that, no reply.

 

Now simyo wrote the will shut down the esim and the account entirely if I don’t use it in the next 2 weeks.

 

Can someone help me with this please?

Hello @Thilo Pukall,

Thankyou for your message. Good that you contact us! You can see in this topic how you can activate the eSIM on a new phone. For the validationcode you can send me a private message with your personal information. 

Hopefully it works with this 😊

Greetings,
Amy


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