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I lost phone where my Simyo eSIM was activated. Now on the new phone I cannot activate eSIM because it says that an SMS is sent but I don't have access to my old phone anymore. As seen on the forum, admins are to be sent a DM. Can you please let me know who I should contact? Thanks!

I finally made this work with the help from customer support on Simyo’s WhatsApp channel. Thank you!


Hi @csvarga,

Thank you for your message. I am glad to hear that with help of our customer service your issue was resolved!

Greetings,
Seren