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eSIM New device Issue

Forum|Forum|1 year ago
December 27, 2023
1 reactie
35 Bekeken

powerpwngirl
Beginner

Hello, I recently got a new mobile phone and accidentally deleted my eSIM from my old phone. For some reason, I could use my simyo number on WhatsApp and send messages through it. However, the eSIM is not installed on my device. Could I get an email with the QR code to set up my number again?

I saw from previous posts in the forum that this is possible. Thank you for your time.

Beste antwoord door Roeqajja

Hi @powerpwngirl,

Thank you for your message. Good thing you contacted us about this!

We don't work with a QR-code, you can only install your eSIM through Mijn Simyo. I can send you the verification code through e-mail. Can you send me a private message with your phone number and personal data? I would love to help you further with this. 😊

Kind regards,
Roeqajja

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+7

Roeqajja
Moderator
antwoord
Forum|Forum|1 year ago
December 28, 2023

Hi @powerpwngirl,

Thank you for your message. Good thing you contacted us about this!

We don't work with a QR-code, you can only install your eSIM through Mijn Simyo. I can send you the verification code through e-mail. Can you send me a private message with your phone number and personal data? I would love to help you further with this. 😊

Kind regards,
Roeqajja

Stuur mij alleen een privé bericht als ik daar om vraag. Bedankt!

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eSIM New device Issue

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