I bought a 10-gigabyte data package on the 3rd, and today is the third day. Why does the system show that I only have five gigabytes left? A total of 4711 MB was used this month. But it took less than two gigabytes to check the daily usage. What is the situation? Is there a system error or a random deduction?
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Sim Only
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Prepaid
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Telefoons
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eSIM
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Service
Bladzijde 1 / 1
Hi
Thank you for your message. Good thing you contacted us about this!
I can imagine that you're wondering what your MBs were consumed on. We cannot see where your MBs were consumed on due to privacy laws. You can sometimes find this in your phone itself via the settings. With an iPhone this might be difficult because the usage is often calculated over a longer period. I would advise you to look in the settings of your phone to see if you can find anything that stands out.
I hope this helps!
Kind regards,
Roeqajja
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