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Can we do something about my invoice?

  • December 26, 2023
  • 1 reactie
  • 14 Bekeken

Hello,
I received an invoice for 125€ when my monthly subscription is 10€ and I got some further charges for internet with no notice. I would like my internet to have a barrier when it reaches my monthly limit.
Thank you in advance

Beste antwoord door Amy

Hello @Ledadem,

Thank you for your message. I understand that you are a bit shocked from these high costs. I see that you already have contact trough our WhatsApp channel. I would recomend to wait for their response to avoid any miscommunication 😊.

Greetings,
Amy

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1 reactie

Amy
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  • Moderator
  • antwoord
  • December 27, 2023

Hello @Ledadem,

Thank you for your message. I understand that you are a bit shocked from these high costs. I see that you already have contact trough our WhatsApp channel. I would recomend to wait for their response to avoid any miscommunication 😊.

Greetings,
Amy