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antwoord

International incoming call be charged?

  • June 17, 2024
  • 2 reacties
  • 192 Bekeken

Hi Simyo, 

 

I have a question in terms of international incoming call. If I pick up the call from outside of EU, will I be charged? 
Best wishes, 

Qian

Beste antwoord door Groentjuh

If you yourself are in The Netherlands or within zone 1 countries (most of EU), then you should not be charged for receiving calls. In that case the person calling you is charged for the entire connection to the Netherlands.

If you yourself are roaming outside of The Netherlands or zone 1 countries, you will be charged for receiving calls. In this case the person calling you is charged for the connection to The Netherlands. You will be charged for the connection from The Netherlands to the location you are roaming as the person calling cannot know you are somewhere else.

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2 reacties

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  • Forum expert
  • antwoord
  • June 17, 2024

If you yourself are in The Netherlands or within zone 1 countries (most of EU), then you should not be charged for receiving calls. In that case the person calling you is charged for the entire connection to the Netherlands.

If you yourself are roaming outside of The Netherlands or zone 1 countries, you will be charged for receiving calls. In this case the person calling you is charged for the connection to The Netherlands. You will be charged for the connection from The Netherlands to the location you are roaming as the person calling cannot know you are somewhere else.


Roeqajja
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  • Moderator
  • June 17, 2024

Hi @Qian Xia,

Thank you for your message. I can imagine you have questions about this!

The answer of @Groentjuh is absolutely correct! Thank you for your help. 😃

If you have any further questions don't hesitate to let us know.

Greetings,
Roeqajja