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How to cancel my Simyo contract- abonnement- moving abroad?

  • 9 May 2024
  • 1 reactie
  • 21 Bekeken

Hi,

i moved 6 months ago abroad. I would like to cancel my subscription (abonnement). How can I proceed? Thanks

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Beste antwoord door Seren 10 May 2024, 11:22

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1 reactie

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Hi @Elenasaizmoron,

Thanks for your message.  You can cancel your subscription via Mijn Simyo. You can do this by going to Instellingen > Abonnement, if this is successful, you will immediately receive a confirmation email about it. You can also cancel your subscription by sending us an email at klantenservice@simyo.nl

Make sure you go through all the steps in Mijn Simyo. If you are cancelling your subscription before your contract ends you will need to pay a termination fee. You'll find your termination fee at the final step.

Greetings,
Seren

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