Hi,
My SIM was blocked and I cannot unblock it. Please help!
I’ve recently lost my phone with eSIM. After that, I’ve blocked my eSIM and purchased a new phone. Then I’ve installed eSIM with the same number in the new phone. And just 5-10 minutes after that, my eSIM was blocked without my intention.
Now I am asked to contact the customer support to unblock my SIM. However, I can’t call or contact support, because, guess what, my SIM is blocked. WhatsApp is also not an option, because I cannot restore access to it without my SIM. This is Catch-22, guys.
Please unblock my SIM.