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Beantwoord

Why is my old number not transferred yet?

  • 8 October 2017
  • 4 reacties
  • 111 Bekeken

Hey guys,

I’m Crystal and I registered for Simyo only a week ago. I requested to keep my old number which belongs to Lebara Mobile and I received an email from Simyo that my old number was transferred to Simyo simcard on Saturday, Oct 7th. However the number Simyo provided me still appears to be my current number on my Iphone. When I called my friend, it’s the new number calling and when my friend called my old number, it’s said to be not available. I restarted my iphone twice and nothing happened. What should I do?
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Beste antwoord door crystaljo2410 8 October 2017, 20:41

Bekijk originele reactie

4 reacties

Hi Christel.

Welcome to this forum.
You have done what is the best thing to do.
A moderator will help you further. Maybe today or else tomorrow.
Never mind guys, it worked. Thank you for your time, I really appreciate it 🙂
Thanks for your backup Crystal ! 🍰
Reputatie 5
Badge +5
Hi Crystal,

Welcome to the Simyo Forum! It's good to see Friesian's been in touch with you already. I'm sorry to read your number was unavailable for a little while, it must have been in the process of being transferred to your new sim card. Great it's all working fine now, thanks for the update. If you have any questions about this, please don't hesitate to let me know!

@ Friesian, dank je wel!

Kindest regards,
Els

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