Hello, usually I receive a text that I have used 100% of my internet and block it then not to go over the monthly amount by much. But this time I received only a text at 80% last Sunday, and then nothing. So I forgot to block my internet, and now I have over 200 euros to pay! This isn’t normal. I would never have reached this amount usually by seeing the texts of having used 100%. I can show you screenshots if you want. I have never received the last sms. This isn’t normal. I continued using internet like normal because I was not aware to be already above the limit. I hope you can assist me, and I wish i don’t have to pay this amount. Thanks in advance for your understanding…. That would be nice if we could come to an agreement :)
Beste antwoord door E90
Hello, the issue has just been solved via WhatsApp. There has been an issue with sending sms lately from Simyo and the extra costs i don’t have to pay. Thanks!