Hello, I recently moved to the Netherlands and this is the second month with my Simyo number. The first month went smoothly. Today, I checked my bill on my account, and I saw that it was 135 euros. I double checked on your portal, and it showed very high internet consumption today. This is not possible because I have been connected to my Wifi all day. Because the fees kept on rising, I sent a message to customer service and had no other option but to physically remove my sim card from my phone to see what happens. The fees kept on rising even after i did that. There is clearly some sort of technical problem, and I sure hope that the Simyo team can look into it and solve this issue.
Beste antwoord door Tessanne
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