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How to pay Overdue Simyo bills from U.S.?
Hello! I had a Simyo account for my stay (4 months) in the Netherlands. I am now back in the United States and cannot figure out a way to pay my overdue bill(s) from Simyo online, as I no longer have access to a Dutch bank account. This means that I can no longer use the iDEAL system in order to pay off these bills. Is there any way that I could use my American account (through U.S. Bank) or my Visa card or even Paypal in order to correct this issue? Thanks in advance!
Reputatie 7
+10
Hi aubrey0728
Welcome at our forum!
Oh, that 's a good question . As much as I would like to provide an answer, I have unfortunately don't have one right now. Of course I 'm going to figure this out for you. On Monday our finance department will be working again. This department is not available in the weekends. When I know more about resolving this issue for you, I will get back to you.
Thanks for your patience.
Best regards,
Angela
Welcome at our forum!
Oh, that 's a good question . As much as I would like to provide an answer, I have unfortunately don't have one right now. Of course I 'm going to figure this out for you. On Monday our finance department will be working again. This department is not available in the weekends. When I know more about resolving this issue for you, I will get back to you.
Thanks for your patience.
Best regards,
Angela
Reputatie 7
+9
aubrey0728, just as an aside (I'm only a Simyo customer like you were) I applaud your honesty. I imagine there are people who in this situation simply would have left the country without having settled all outstanding bills. My faith in humanity has been restored! 😉
Reputatie 7
+10
I could not agree more! Great words Scotsman :)
Best regards,
Angela
Best regards,
Angela
Reputatie 7
+10
Hi Aubrey,
Just as is promised, is checked this issue with out financial department.
You can do a manual transfer from your own bank account . It does not matter that this is a foreign bank number. I will indicate through a private message what the amount is and what numbers you can use as a payment reference.
In addition, it seems good to end this subscription so you will not have to pay anymore invoices . You can arrange this yourself via Mijn Simyo > Settings - Subscription. Make sure you go through all the steps to get confirmation of your cancellation by email. Do you have anymore questions about this?
The private message is on the way ;)
Best regards,
Angela
Just as is promised, is checked this issue with out financial department.
You can do a manual transfer from your own bank account . It does not matter that this is a foreign bank number. I will indicate through a private message what the amount is and what numbers you can use as a payment reference.
In addition, it seems good to end this subscription so you will not have to pay anymore invoices . You can arrange this yourself via Mijn Simyo > Settings - Subscription. Make sure you go through all the steps to get confirmation of your cancellation by email. Do you have anymore questions about this?
The private message is on the way ;)
Best regards,
Angela
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